Online Audience
As the Christmas and New Year period approaches, we want to inform you of our operational schedule. Our team will be taking a well-deserved break to observe the holidays.
However, as a provider of critical, internet-based services, we maintain a commitment to continuous support. There will be no complete shutdown of our operations.
Our dedicated emergency support staff will remain on-call throughout the entire holiday season. Our data centre facilities will continue to be fully staffed on-site 24/7 to ensure the stability of your services.
During this period, support will be limited to emergencies only. Urgent and critical issues will be given immediate priority. Non-critical enquiries, general administrative requests, and routine technical support will be addressed once the holiday period concludes or as staff availability permits.
We sincerely appreciate your understanding and cooperation during this time.
We extend our warmest wishes to all our valued customers for a very happy and peaceful holiday season, however and wherever you may be celebrating. Thank you once again for trusting us to power your radio stations. We look forward to a successful 2026 together.
The Online Audience Team
