Cancellation and Refund Policy for Online Audience Web Hosting
This policy outlines the procedures for canceling web hosting services and the conditions under which a refund may be issued. By utilizing our services, you acknowledge and agree to be bound by the terms set forth herein.
1. Cancellation Process
All requests for service cancellation must be initiated exclusively through the designated client portal.
To be eligible for a refund, the cancellation request must be submitted at least seven (7) days prior to the service's scheduled renewal date.
It is your sole responsibility to ensure that the cancellation is completed within this timeframe to prevent automatic renewal and billing for the upcoming service period.
2. Refund Eligibility
Refunds are processed only for cancellations that comply with the required seven (7) day notice period before the renewal date.
No refunds will be issued for cancellations submitted after this deadline. In the event that a payment is processed due to a failure to cancel the service on time, you are not entitled to a refund.
3. Limitation of Liability
You are held fully responsible for all renewal fees if a cancellation is not submitted within the specified seven (7) day notice period.
Online Audience shall not be held liable for any damages, losses, or inconvenience resulting from your failure to initiate a timely cancellation request.
4. Policy Modifications
Online Audience reserves the right to amend or modify this Cancellation and Refund Policy at any time without prior notice. The most current version of this policy will be posted on our website.
